I don't know if he reads this blog or not, but shortly after my last post, Jeff Harrell over at Lies That Are True posted about Malcom Gladwell's spaghetti speech at TED.
At first, I was somewhat put off by the title of his post, assuming that it was a negative post criticizing Gladwell's message in his lecture, but I was incorrect.
Instead, what Jeff is doing is suggesting another positive change he would like to see. I'll leave you to read his post yourself, but I will mention that a certain Amazon.com service is the closest we've gotten to his suggestion in the retail world.
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